We aim to process and despatch all orders received before 4pm the same day, any orders placed after this time will be sent the next day.
All orders placed on a Saturday or Sunday will be processed and dispatched the following Monday (Excluding Bank Holidays).
Free Same Day Local Delivery (on orders over £30) - We are offering free same day local delivery to telephone and online orders, if option is available this will be displayed at checkout. If you live within a 6 mile radius and this option does not show, please give us a call and we will be happy to help. You can also call us to specify a different delivery day and time if you'd prefer.
All our UK delivery services are fully tracked and you will receive a tracking number when your order is dispatched.
| Service | Time (Working Days) | Price (GBP) |
| Tracked Delivery - Under £30.00 | 2-3 | £3.50 on orders under £30.00 |
| Free Tracked Delivery | 2-3 | Free on orders £30 and over |
| Next Day Delivery - Mainland UK | Next Working Day* | £5.50 |
| Saturday Delivery | Saturday** | £12.50 |
| Collect from our Buxton Store | Same Day | FREE |
* Next working day delivery if order is placed and received before 4pm.
** Saturday delivery if order is placed by Friday 4pm. Requires a signature on delivery.
| Service | Time (Working Days) | Price (GBP) |
| Tracked Delivery | 2-3 | £3.50 on orders under £30.00 |
| Tracked Delivery | 2-3 | Free on orders £30 and over |
| Next Day Delivery - Non-Mainland | Next Working Day** | £7.95 |
** Next working day delivery is not available to some postcodes, the exact service available will be shown and calculated automatically at checkout.
All our International delivery services are tracked or require a signature on delivery.
Occasionally items can get delayed being processed through customs and this may result in a slower delivery time compared to those shown below.
The exact delivery service and estimated delivery will be shown at checkout.
| Service | Time (Working Days) | Price (GBP) |
| Europe | 5-10 | £9.95 |
| Rest of World | 4-21 | £12.95 |
J.W Potter & Co (BUXTON) Ltd is not responsible for any customs, import tax or duty charges made by a destination country outside of the UK. Customs processing may lead to occasional delays to the delivery estimates shown at checkout. Any customs, local taxes or duty charges are payable before delivery can be made and our local delivery partner will contact you if any charges are due.
All shipments will be declared to customs at order value. For more information about any import charges that may be applied to your order, please contact the customs office for your destination country.